You may return a product within 10 working days stating the invoice number, provided the product is unused and undamaged. The shipment must be in original packaging and the shipping costs for the return are for own account. Send an e-mail to within 3 working days with the invoice number and the products you want to return. After approval you will receive your money back within 10 working days on the account that was used to pay for your order.

Please note: personalized products can NOT be returned. This is stated with the products.

All Newborn Musthaves products are thoroughly checked before they are shipped. When you receive your order, immediately check the products for defects or defects. If you still see a defect, then of course, appropriate service will be provided. Please contact us via within 24 hours of receipt. Make sure that the product is unused.

Newborn Musthaves can not be held liable for damage caused by strings, rubber bands, tape etc. and also not for wear / discolouration of the material of the products due to weather conditions, moisture, or misuse.

Your data will only be stored internally and will not be used for anything else or sold to third parties.

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