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1. GENERAL
1.1 These general conditions apply to all orders, offers and agreements of Newborn Musthaves (hereinafter referred to as NM). The general conditions are accessible to everyone via www.newbornmusthaves.nl.
1.2 By placing an order on www.newbornmusthaves.nl you indicate that you agree with the general terms and conditions that are in effect at that time. Newborn Musthaves reserves the right to change and / or supplement its general terms and conditions.
1.3 If there is a lack of clarity about the interpretation of one or more provisions or a situation arises that is not described in these general terms and conditions, then the explanation and assessment must take place 'in all fairness' with respect to these provisions.

2. PRICES
2.1 All Newborn Musthaves prices are without obligation and NM explicitly reserves the right to change the prices, in particular when this is necessary on the basis of statutory regulations (including an increase in VAT rates).
2.2 All Newborn Musthaves prices are in Euros, including 21% VAT and excluding shipping costs and are subject to printing and typographical errors. No liability is accepted for the consequences of printing or typing errors.

3. OFFERS
3.1 All offers of Newborn Musthaves are without obligation, unless otherwise stated in the offer
and expires if the product to which the offer relates is no longer available.
Offers from NM do not automatically apply to repeat orders.
3.2 Newborn Musthaves can not be held to its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or error.

4. PAYMENTS
4.1. After placing an order, the buyer has the choice of three payment options: direct payment via iDEAL, advance payment via bank payment or cash payment upon collection by appointment.
4.2 If an order has been placed and the option to transfer in advance has been chosen, the buyer must pay the total amount. transfer the order number to account number INGB0007437193 within seven working days J. de Winkel in Apeldoorn. The order is automatically canceled if no payment is received from the customer within five working days after the order. NM sends a confirmation of this by email.

5. ORDER / DELIVERY
5.1 Newborn Musthaves shall execute orders at least within 10 working days. If this is not possible (because the ordered is not in stock, no longer available or due to serious unforeseen illness) the buyer will receive a message within 10 working days after placing the order and the order can be canceled without costs and notice of default. Amounts already collected will be refunded by NM within 10 working days after cancellation.
5.2 All deadlines specified by Newborn Musthaves are indicative, no rights can be derived from this. Exceeding a term does not entitle the buyer to compensation.
5.3. Newborn Musthaves products are exclusively delivered by POSTNL. The risk of damage and / or loss of products rests with NM up to the moment of delivery to POSTNL. NM is not liable for the late delivery or loss of post / parcel of orders by POSTNL.
Nor is NM liable for damage caused by incorrect, incomplete or incorrect information provided by the buyer.
5.4 Delivery will only be made via POSTNL and no later than 24 hours after the presentation of NM to POSTNL. Via the webite you can track your package through Track & Trace.

6. SIGHT PERIOD / RIGHT OF WITHDRAWAL
6.1 After the payment, in accordance with the Distance Selling Act (Article 7: 5 Dutch Civil Code), the buyer will be entitled to return (part of) the delivered products within a period of 14 calendar days without giving any reason. This period starts at the moment that the ordered products are delivered and ends at the end of this period. However, the buyer must prove that the products have been returned in time. Return of products must be in the original packaging and the product must be in new condition. If the goods have been used by the customer, encumbered or damaged in any way, the right to dissolution within the meaning of this paragraph will lapse. With due observance of what has been stipulated in the previous sentence, NM will ensure that within 14 calendar days after good receipt of the return shipment, the full purchase price including the standard shipping rate (only for the complete return of an order) will be refunded to the customer. . The return of the delivered goods is entirely at the expense and risk of the buyer.
6.2 The right of withdrawal does not apply to personalized products made especially for the buyer. This is stated in the product information for the relevant products.

7. DATA MANAGEMENT
7.1 If you place an order with Newborn Musthaves, your data will be included in the Newborn Musthaves customer base. Newborn Musthaves adheres to the Personal Records Act and will not give your information to third parties. See our Privacy Policy for more information.
7.2 Newborn Musthaves respects the privacy of users of www.newbornmusthaves.nl and ensures confidentiality of your personal data. NM only maintain visitor statistics for statistical purposes. General information such as visitor numbers, duration of the visit and times are recorded. Results are used exclusively for internal use and the data can not be traced back to individual visitors.

8. WARRANTY AND CONFORMITY
8.1 Newborn Musthaves guarantees that the products comply with the reasonable requirements of soundness and / or usability and the existing legal provisions and / or government regulations on the date of the conclusion of the agreement.
8.2 The buyer is obliged to immediately inspect the delivered products upon receipt. If it appears that the product is defective or incomplete, then the buyer must report these defects through e-mail within 48 hours via info@newbornmusthaves.nl. Return of products must be in new condition in the original packaging. Damage arising after detection of defect, encumbrance and / or resale after detection of defect, cancels this right to complain and return completely.
8.3 If the customer's complaint is deemed to be well-founded by Newborn Musthaves, NM will at its option or the goods delivered replaced free of charge or refund of the full purchase price.
8.4 This warranty does not apply if:
- the buyer is in default towards Newborn Musthaves.
- the buyer has repaired and / or processed the delivered products himself or has them repaired or processed by third parties.
- the delivered products have been exposed to abnormal conditions or otherwise careless handling or contrary to the instructions of Newborn Musthaves and / or instructions on the packaging.

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